Account Manager - Freelance/ Contractor (3M - potential rolling)

Gravity Global • Houston, TX

3d • Remote

About The Position

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.
At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.
We’re searching for an Account Manager to build trusted client partnerships and translate marketing challenges into strategic, actionable solutions. This role plays a key part in our Client Services team, responsible for delivering exceptional client experiences, guiding cross-functional teams to achieve project goals, and driving collaboration that ensures every engagement delivers measurable value and impact.

Requirements

• 3+ years of proven experience in an agency environment, with a track record of successful projects.
• Experience with media, content and video production.
• Exceptional attention to detail, organization, written and verbal communication skills.
• Strong command of Microsoft Office products, including Teams, Excel, PowerPoint, and Word.
• Proficiency in project management platforms like Asana; experience with HubSpot and NetSuite is beneficial.
• Self-motivated, goal-oriented, and adept at working autonomously.
• Adept at creative problem-solving in a fast-paced environment.
• Open to some travel for this position based on Client meeting needs.

Responsibilities

• Client Service: Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of their needs. Translate client requirements into actionable plans, providing timely responses and clearly outlining next steps both to clients and internal teams. Manage scope of work to ensure proper tracking and delivery of all deliverables.
• Project Management: Work closely with the project managers to manage tasks, deliverables and timelines that meet client goals. Exceptional attention to detail and organization skills required.
• Media Management:Partner with Media Planning & Activation teams to stay constantly informed on all media details of fast paced and high volume media client.
• Creative Management: Work with Creative and production team on development and execution of creative materials from inception to full production.
• Effective Communication:Demonstrate exceptional communication skills, fostering collaboration between internal and external local or global teams. Facilitate clear and concise communication channels, ensuring seamless information flow across teams.
• Estimates and Proposals: Prepare initial drafts of estimates and proposals, emphasizing transparency in project scope, costs, and expectations. Collaborate with team members to refine proposals and align them with client needs.
• Collaborative Efforts: Work with global teams and talent to provide comprehensive solutions aligning with client objectives. Foster a teamwork and knowledge-sharing culture, contributing to the agency's overall success.
• Attention to Detail: Serve as the meticulous proofer and final reviewer for all materials, upholding the highest standards of precision and quality. Ensure all client interactions and project deliverables meet the agency's exacting standards.
• Problem Solving:Exhibit creative and solution-oriented problem-solving skills, addressing challenges and proposing innovative solutions. Navigate a fast-paced environment with agility, ensuring projects stay on course and objectives are met.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed