Account Manager - Venues

SINE Digital-posted 3 months ago

$70,000 - $90,000/Yr

Full-time • Mid Level

51-100 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

SINE Digital is a leading specialist in media, data, and insights for live entertainment across London, UK and the US. We partner with performing arts centres, theatres, and Broadway touring productions to design and execute digital-first strategies that drive ticket sales, brand awareness, and audience engagement. As an Account Manager, you will serve as a key conduit between clients, internal cross-channel teams, and the account leadership. You’ll support the execution of digital campaigns, monitor performance, ensure data integrity, and assist with day-to-day client operations. You’ll also act as a support to the cross-functional team in realizing strategic goals for multiple venue clients.

Serve as a regular point of contact for clients for day-to-day questions, status updates, scheduling, and issue resolution
Liaise between clients and internal media, creative, analytics, and tech teams to ensure alignment, dependencies, and timely execution
Participate in client calls, meetings, and check-ins alongside the Account Director
Draft weekly campaign performance reports summarizing results, identifying trends, and making recommendations
Pull and validate data from multiple ad platforms and dashboards (Google Ads, Meta, DV360, TikTok, etc.)
QA campaign data: check for anomalies, pacing deviations, tracking issues, discrepancies in spend, creative flags, etc.
Manage pacing trackers, budget sheets, and spend forecasts for assigned accounts
Flag and escalate discrepancies, work with media teams and the Account Director to reconcile budgets
Help maintain spend vs plan visibility for clients and internal stakeholders
Assist in drafting briefs, audience plans, channel recommendations, and optimization ideas
Provide support on administrative tasks: scheduling, client documentation, meeting notes, asset tracking
Support cross-channel coordination, ensuring dependencies, timelines, and handoffs are met
Ensure adherence to internal processes, checklists, QA protocols
Maintain and improve documentation, workflows, and templates for account delivery
Help with onboarding new clients or expanding campaign capabilities (new channels, tech integrations)

2 - 4 years in digital marketing / agency environment with proven experience managing client-facing digital advertising campaigns
Prior exposure to live entertainment / performing arts / theatre marketing is a strong plus
Comfortable with Meta, TikTok, Google Ads, DV360, programmatic, and analytics (Google Analytics / dashboards)
Able to interpret campaign data, spot anomalies, derive insights, and suggest optimizations
Ability to manage tasks across multiple accounts simultaneously, ensure deadlines are met
Clear written and verbal skills; ability to summarize performance, escalate issues, coordinate teams
Strong QA mindset, meticulous in campaign setups, tracking, reporting
Comfortable working with cross-channel teams in dotted-line relationships; supportive collaborator
Proven practical knowledge of Google Drive and/or Microsoft Office Applications, especially Sheets/Excel and Google Slides/PowerPoint

A competitive salary between $70,000 - $90,000, commensurate with experience
24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, plus extra time off over the Christmas period
3pm finish on a Friday
Access to 401(K) Retirement Plan
Access to Company subsidised healthcare and dental care
Remote working with equipment allowance
An abundance of free tickets to live events
Structured personal development, a customised training programme and opportunities to attend industry conferences

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Account Manager - Venues

Job Search Resources

Tools

Career Hubs

Guides

Company