Account Manager - Three Ten Merch

Sony Music Global Job Board • Los Angeles, CA

124d • $80,000 - $100,000

About The Position

As a Account Manager you will be responsible for the coordination, management and execution of merchandising projects across multiple clients. Though the role’s responsibilities are wide ranging and ever changing, this predominantly includes facilitation and oversight of the design, manufacture, sale and fulfilment of product, as well as the coordination of merchandise for client retail stores and pop-up shops, artist tours, events, and ecommerce opportunities. This is a detail-oriented role where you will also be expected to maintain a holistic understanding of the account and will be directly accountable for its performance. In this role you will work closely with all internal teams across creative, product development, touring, onsite retail, ecommerce, warehousing/logistics, accounting, as well as external partners. This is a role that reports directly to the Head Of Client Services.

Requirements

• 3-5 years of experience in merchandising, sales or brand management, or equivalent experience in a lateral industry.
• Proven track record of successfully managing demanding client relationships and delivering results against aggressive growth targets.
• Strategic thinker who can see the big picture as well as the small details required to win.
• Dynamic problem solver with an expert-level understanding of relevant business practices and track-record of efficiently resolving client issues.
• Prior experience of Monday.com CRM preferred.
• Excellent communicator with the ability to prepare and confidently present business plans, strategic insights, and difficult news to internal and external stakeholders.
• Experience in an apparel production process.
• First-hand merchandise sales experience in a retail store and/or tour environment preferred.
• Familiarity with D2C strategies, including a basic understanding of Shopify platform.
• Strong experience with Microsoft Office Suite.
• Proven experience in a role that required strict confidentiality, outstanding organizational skills, and ability to maintain composure and effectiveness in stressful situations.
• Ability to travel as needed.

Responsibilities

• Drive revenue growth and manage PL of several client accounts.
• Be responsible for planning and forecasting process; accountable for delivering and exceeding pre-defined revenue targets.
• Develop & present account plans, budget forecasts, and creative strategy ideas to key internal & external stakeholders.
• Support senior leadership in the development of the company’s strategic direction and growth plan.
• Manage end-to-end client management process ensuring team is delivering best-in-class results.
• Work closely with client and creative/product development teams to develop exciting, cutting edge and responsible products.
• Work closely with operations and logistics managers to ensure responsible development, production, delivery and fulfillment of products.
• Drive in-person and online sales events and opportunities.
• Liaise with business management and accounting departments.

Benefits

• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next.
• Time off for a winter recess.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees