Account Manager - Territory SMB
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About The Position
Plaid is looking for a customer-facing professional to manage and grow our client relationships with a portfolio of customers in our SMB segment. Many of these customers are long-term partners and drive significant revenue for Plaid. The Account Manager will be responsible for further deepening relationships and fostering the next stage of growth with these clients. The right candidate is naturally adept at building strong partnerships and has demonstrated success owning and growing customer relationships, including developing a deep understanding of customer priorities, motives, and key drivers and cultivating external stakeholder relationships; is deeply curious and solutions-oriented; and has demonstrated success working internally and cross-functionally to drive solutions for customers. You will be your customers' primary point of contact and will work with them on all stages of integration, scaling, product expansion, and account management. You will be responsible for working directly with external stakeholders, from developers to executives, to help them create the applications that will empower businesses and consumers with their financial data.
