Account Manager - Surety Bonds

World Insurance Associates, LLC.Waltham, MA
92d

About The Position

World Insurance Associates is seeking a Surety Bonds Account Manager to service clients in accordance with agency guidelines, providing high-level customer service while achieving clients' surety objectives. The role involves developing and maintaining strong business relationships with clients and surety underwriters, demonstrating integrity in all dealings, and achieving agency objectives for business placement, account development, and retention.

Requirements

  • Associate's degree (A. A.) or equivalent from two-year College or technical school.
  • Two years related experience and/or training; or equivalent combination of education and experience.
  • Insurance License required.
  • Knowledge of Applied Preferred Database software, Excel Spreadsheet software, and Word processing software.
  • Active P&C License.

Responsibilities

  • Obtain surety approval for and process and issue various surety bond requests (bid, performance & payment, commercial bonds) for current and new customers per the agency’s surety workflows.
  • Transact and issue new surety business and renewals in the agency’s operating systems (EPIC and Erlon).
  • Use of surety online platforms to apply for and issue bonds.
  • Maintain 60-90 day lead time on bond renewals.
  • Assist with accounts receivable calls to collect past due premiums.
  • Assist with new business submissions from clients; determine appropriate sureties for requests to obtain the best program/rate for clients.
  • Analyze surety requirements in relation to client’s financial and credit strength.
  • Establish in-house lines of authority on behalf of clients; obtain bond approvals from company underwriters exceeding the client’s surety bond program.
  • Attend client/surety meetings to establish or renew surety program based on analyzed financial statements.
  • Attend surety underwriter meetings to discuss new bond program opportunities and client needs within the commercial surety market.
  • Attend surety company and/or association events.
  • Record bond claims and notify the appropriate underwriter.
  • Able to perform all duties of the associate account manager role as needed.
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