Account Manager/Sr Account Manager, Global Sales (Miami, FL, US)

American Airlines • Miami, FL

74d

About The Position

The position involves delivering tailor-made solutions that elevate the customer experience with American Airlines. It's all about understanding our clients' needs, crafting strategic programs, and effectively communicating product updates. You'll play a pivotal role in influencing customers' decisions and contributing to the growth and engagement of our accounts. Being knowledgeable about the market and having the ability to build strong, influential relationships are key aspects of this role. If you enjoy working in a dynamic environment and have a passion for connecting with clients, this could be the perfect fit for you.

Requirements

• Bachelor's degree in relevant field or equivalent experience/training
• 3+ years experience working in Sales, Revenue Management, Revenue Analysis or other airline commercial teams
• Ability to operate in a highly competitive, demanding environment
• Ability to communicate to high level executives
• Strong account strategy development and execution skills required
• Understanding of modern retailing approaches and strategies
• Understanding of modern airline distribution technology such as NDC, online booking tools, GDSs

Nice To Haves

• Airline or business to business sales experience

Responsibilities

• Partner with corporate or agency accounts to develop outcomes to benefit the customers of American Airlines when they fly
• Analyzes customer needs through both online and in-person meetings with agency or corporate partners
• Coordinates and implements programs with appropriate field and staff departments
• Prepares correspondence, proposals and presentations to support retailing activity
• Communicates updates on AA products and services as needed

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees