Account Manager/Specialty Account Manager Rare Disease- Orlando South, Florida

Amgen • Jacksonville, FL

14d

About The Position

Geography Include- Orlando Proper, Daytona, Kissimmee, Lakeland, Melbourne, Stuart Relocation is not offered for this role Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Account Manager/Specialty Account Manager - Rare Disease Live What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs. Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership. Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines. Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members. Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members. Consistently meets or exceeds corporate sales goals. Communicates territory activity in an accurate and timely manner as directed by management. Drive product demand among targets through education on disease state and product information. Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results. Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code. Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals, Coordinate between accounts and relevant Amgen field teams to support full range of account needs, Educate healthcare professionals and office staff on site of care options. Attends medical congresses and society meetings as needed. Manages efforts within assigned promotional and operational budget. Maximizes use of approved resources to achieve territory and account level goals Successfully completes all Company training classes. Completes administrative duties in an accurate and timely fashion. Functions as a contributing member of a high-performance team. Perform such other tasks and responsibilities as requested by the Company.

Requirements

• Basic Qualifications (Account Manager – Level 4) Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Basic Qualifications (Specialty Account Manager – Level 5) Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.

Responsibilities

• representing UPLIZNA to physicians and health care professionals
• establishing product sales
• performing total territory account management
• providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts
• acting as central account manager
• driving product demand and coordinating relevant field teams to address account needs
• developing a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership
• promoting UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• addressing issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
• developing strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
• consistently meeting or exceeding corporate sales goals
• communicating territory activity in an accurate and timely manner as directed by management
• driving product demand among targets through education on disease state and product information
• providing feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
• adhering to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code
• working closely with patient services and market access team members, and understand their roles, to achieve overall business goals
• coordinating between accounts and relevant Amgen field teams to support full range of account needs
• educating healthcare professionals and office staff on site of care options
• attending medical congresses and society meetings as needed
• managing efforts within assigned promotional and operational budget
• maximizing use of approved resources to achieve territory and account level goals
• successfully completing all Company training classes
• completing administrative duties in an accurate and timely fashion
• functioning as a contributing member of a high-performance team
• performing such other tasks and responsibilities as requested by the Company

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees