Account Manager - Spanish Fork, U T

WestRock • Spanish Fork, UT

173d

About The Position

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a d purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers. Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met.

Requirements

• Bachelor's degree preferred
• 5+ years of related experience in sales, project management, and/or technical training
• 2 to 3 years of experience in corrugated sales preferred
• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
• Proven experience with packaging systems
• Demonstrated sales competence and business acumen
• Ability to provide clarity to complex problems and develop long-term solutions
• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
• Possess effective leadership qualities and insightful business judgment
• Excellent computer skills including Word, Excel and PowerPoint
• Excellent written and verbal communication skills

Responsibilities

• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer issues
• Ensure the needs of customers are met while aligning to meet MD business objectives
• Assist with budget development and management cross-functionally with Sales and Financial Managers
• Develop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
• Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's)
• Review Opportunity Plans with VP Sales on a regular basis
• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated

Benefits

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• Benefits package includes medical, dental, vision, life insurance, 401k with match and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Paper Manufacturing
• Education Level: Bachelor's degree