Account Manager - SMB Sales

WorkWave•St. Louis, MO

46d•$65,000 - $105,000•Remote

About The Position

At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the worldâs mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation skills. You will be responsible for learning how to navigate a Field Service software solution, provide online demonstrations, and consistently achieve a monthly quota. Why Join Now: Weâre at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, weâre unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market thatâs accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.

Requirements

2+ years of demonstrated success in a sales or business development role, with a proven ability to meet or exceed targets
Strong communication, negotiation, and interpersonal skills - able to build credibility and rapport quickly with client stakeholders
A consultative approach to selling, with the ability to understand client needs and align them to the right solutions
Proven experience managing a sales pipeline and advancing opportunities through the full sales cycle
Highly organized and self-motivated, with the ability to work independently, prioritize effectively, and manage multiple deals simultaneously
A drive to deliver value to every customer interaction
Familiarity with Salesforce and Salesloft

Responsibilities

Proactively engage with assigned SMB RealGreen customer accounts to understand business needs and communicate product value
Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health
Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities
Deliver tailored product demonstrations aligned to customer priorities and demo certification standards
Manage the expansion sales cycle: from discovery, negotiation, and closing (including preparation of sales agreements)
Upsell and cross-sell additional products and services to drive ARR
Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas
Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce

Benefits

Employees can expect a robust benefits package, including health and dental and 401k with company match
Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
Up to 4 weeks paid bonding leave
Tuition reimbursement
Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
24/7 access to virtual medical care with Teladoc
Quarterly awards based on peer nominations
Regional discounts and perks
Opportunities to participate in charitable events and give back to the community
Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year