Account Manager-Small Business Commercial

Risk Strategies • Boston, MA

105d • $65,000 - $85,000

About The Position

The Select Specialist Commercial Account Manager will serve as a trusted advisor to small business clients, providing consultative guidance and best in class service. The role will require working directly with our specialty practices as well as producers in a high-volume environment. The role will serve as a mentor to Assistant Select Specialists.

Requirements

• 3 - 5 years’ experience of Commercial Lines client management experience.
• Valid P&C brokers’ license.
• College degree preferred.
• Industry specific designations preferred- CISR, ARM or similar.
• Proficient in insurance agency management systems, AMS 360 and Work Smart preferred.
• Extensive knowledge of Commercial Lines underwriting, coverage, rate analysis/procedures.
• Ability to clearly articulate these products/plans to clients and underwriters, including compliance and legislative information.
• Understanding of marketplace trends and best practices to best meet client needs.
• Ability to collect, interpret and/or analyze complex data and information.
• Flexible, and able to work effectively under pressure, handling multiple tasks with interruptions and changing priorities.

Responsibilities

• Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations.
• Leveraging commercial P&C insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of small, commercial clients.
• Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS accordingly.
• Participating in the retention of renewal business.
• Interacting with producers to prepare specifications, applications, underwriting data and related information in the marketing of insurance product.
• Ensuring the client has continuous and proper coverage and advising the client of any recommendations within a mutually established timeline.
• Reviewing current policies and providing recommendations regarding placement options.
• Utilizing department workflows and a network of industry contacts to determine appropriate coverage and premiums.
• Supporting the implementation of new lines of coverage by setting up accounts, collecting needed documentation, and reviewing plan details with Client and Carrier.
• Executing coverage analysis as needed as well as providing the client with accurate quotation for any additional coverage.

Benefits

• Comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees