Account Manager, Small and Medium Businesses, Cloud
About The Position
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers. As an Account Manager, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage customer and stakeholder relationships with ease. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Requirements
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in one or more of the following: sales, building client relationships, or account management.
- Experience in technology sales focused on developing relationships with current business customers and growing their spend.
Nice To Haves
- Experience managing multiple tasks with shifting priorities and varying deadlines.
- Experience in cloud computing.
Responsibilities
- Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
- Work with business partners to generate business opportunities within their customer base.
- Identify opportunities to advocate for other parts of the Google product and services portfolio.
- Share customer feedback with Product and Marketing to improve the overall customer experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
