Account Manager - Self Funded Employee Benefits

Lockton • Kansas City, MO

76d

About The Position

The position involves servicing a designated book of business with a focus on marketing, claims, and administration. The role requires responding to client inquiries, maintaining documentation of communications, existing issues, and resolutions, and supporting the implementation of new lines of coverage. This includes setting up accounts, collecting necessary documentation, and reviewing plan details with clients and carriers. The individual will gather and compile exposure information from clients, including loss-run schedules and client stratifications, and will be responsible for requesting and collecting quotes from carriers, auditing quotes, binders, and endorsements, and processing audits to create analysis for clients. Additionally, the role involves updating policy specifications and ensuring the completeness of policies, monitoring quotes from carriers, binding coverage under the direction of the Unit Manager/Account Executive, and informing clients of any changes that may affect their insurance premiums or coverage. The position also includes gathering information for new business opportunities, inputting client information into a data management system, generating materials for client presentations, issuing and processing client invoicing, and engaging with the Producer and Accounting Department to determine action plans for collection efforts or billing discrepancies. The individual will also research industry trends and governmental regulations and perform other responsibilities as needed.

Responsibilities

• Service designated book of business relating to marketing, claims, and administration
• Respond to client inquiries and maintain documentation of communications, existing issues, and resolutions
• Support implementation of new lines of coverage by setting up accounts and collecting needed documentation
• Review plan details with clients and carriers
• Gather and compile exposure information from clients, including loss-run schedules and client stratifications
• Request and collect quotes from carriers for new and renewal policies
• Audit quotes, binders, and endorsements and request changes as needed
• Process audits and create audit analysis for clients
• Receive policy and update to ensure completeness
• Update specifications, applications, and summary information to reflect changes during the year
• Monitor receipt of quotes from carriers once submitted and negotiated by senior staff
• Bind coverage under direction of the Unit Manager/Account Executive
• Inform clients of any changes that may affect insurance premiums or coverage
• Gather and compile information for new business opportunities
• Input client information into data management system, ensuring accuracy and completeness
• Generate materials for client presentations and meetings
• Create and send compliance communications as needed
• Issue and process client invoicing
• Engage with Producer and Accounting Department to determine action plan and assist in collection efforts or billing discrepancies
• Research industry trends and governmental regulations
• Perform other responsibilities and duties as needed

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees