Check Point Software Technologies-posted 3 months ago
Mid Level
Philadelphia, PA
5,001-10,000 employees
Publishing Industries

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

  • Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
  • Driving customer adoption of newly released product features.
  • Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed.
  • Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding.
  • Advocating customers' needs, and influencing the product roadmap according to customers' priorities.
  • Ensuring customers are ready to be a reference for Sales & Marketing efforts.
  • Maintaining and overseeing product knowledge-base guides and leading the development of a support community.
  • 2-4 years of experience as a Sales Executive/Account Manager
  • Knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
  • Proven ability to develop and cultivate lasting customer relationships
  • Technological mindset - able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
  • Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
  • Strong team player and collaborator
  • Degree in a related field, Business, Computer Science or Information Technology preferred
  • Must be eligible to work in the United States without sponsorship from an employer now or in the future.
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