Account Manager, RSTI Sales

PartsSource • Solon, OH

1d • $40,000 - $80,000 • Onsite

About The Position

We are seeking a driven and customer-focused Account Manager to accelerate transactional parts sales growth while strengthening long-term customer relationships. In this role, you will own revenue generation, new business, account retention, and customer responsiveness across your portfolio. Working onsite in Solon, OH, you will collaborate closely with internal teams to deliver fast, reliable solutions that keep healthcare operations running.

Requirements

• Bachelor’s degree preferred
• 2–5+ years of B2B sales, account management, or healthcare-related experience
• Proven ability to meet or exceed revenue and retention goals
• Strong consultative selling, negotiation, and relationship management skills
• Experience working in a fast-paced, high-volume, in-office sales environment
• Proficiency with CRM systems and Microsoft Office tools

Nice To Haves

• Knowledge of diagnostic imaging, medical parts sourcing, or healthcare supply chain

Responsibilities

• Generate new transactional parts sales within assigned accounts to meet revenue and margin targets
• Identify cross-sell and upsell opportunities based on customer equipment and service needs
• Manage pricing, proposals, and negotiations to close profitable business
• Execute consistent follow-up to drive pipeline conversion and growth
• Build and maintain strong relationships with clinical, HTM, and procurement stakeholders
• Serve as the primary point of contact for customer inquiries and requests
• Deliver consultative guidance on parts sourcing, availability, and alternatives
• Ensure high customer satisfaction and retention across assigned accounts
• Partner cross-functionally with sourcing, purchasing, and operations teams onsite
• Ensure timely, accurate processing of quotes, orders, and documentation
• Monitor account performance and communicate insights to leadership
• Maintain accurate CRM data and activity tracking
• Analyze customer trends, pricing, and competitive dynamics
• Gather market intelligence and share insights with internal stakeholders
• Identify opportunities to improve processes, responsiveness, and customer experience
• Participate in industry events and team meetings (5–10% travel)

Benefits

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees