Account Manager Retail SMB- Business Sales

Verizon Communications-posted about 1 year ago
Full-time • Entry Level
Remote • Yonkers, NY
Telecommunications
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The Account Manager Retail SMB - Business Sales role at Verizon focuses on introducing small and medium business customers to innovative 5G products and services tailored to their unique needs. This position involves engaging with customers both in retail stores and digitally, driving business results through prospecting and networking, and supporting vacant store locations as needed. The role emphasizes solutions-based selling and customer service, with opportunities for career growth within the company.

  • Introduce small and medium business customers to 5G products and services.
  • Interact with customers in retail stores and digitally.
  • Demonstrate the value of products and services through technology solutions.
  • Generate new business through prospecting, networking, and referrals.
  • Support vacant store locations within a given territory.
  • Grow customer base by acquiring and retaining small business accounts.
  • Utilize solutions-based selling techniques to address customer business problems.
  • Service the needs of the existing customer base.
  • Track, forecast, and manage pipeline and book of business using sales enablement tools.
  • Follow up with customers who interacted in-store.
  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience in sales, marketing, or customer service.
  • Ability to remain flexible and adapt to business needs, including weekly store reassignments.
  • Valid driver's license.
  • Willingness to travel as business needs demand.
  • Associates or Bachelor's Degree or related certifications/college courses.
  • Outside sales experience including outbound prospecting.
  • Wireless sales experience exceeding quota.
  • Experience influencing a team to drive sales results.
  • Capability to drive positive results in a team environment.
  • Strong people skills for influencing, negotiating, and conflict resolution.
  • Best in class medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6%.
  • $5,000 or more stock grant per year.
  • Sales recognition programs with travel and other incentives.
  • Five weeks of paid time off (vacation, holidays, and personal days).
  • 8 weeks of paid parental leave for eligible new parents.
  • Up to $8k per year in tuition assistance.
  • Industry certifications through Verizon's Get Certified program.
  • Discounts up to 50% off on Verizon products and services.
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