Account Manager - Recruitment

Goodwill Industries Of Greater New YorkNew York, NY
5d$58,000Onsite

About The Position

The Recruitment Account Manager is responsible for sourcing, screening, and referring a high volume of qualified candidates to open job opportunities through the Workforce1 Career Centers. This position supports both the Fordham and Hunts Point Workforce1 sites and plays a critical role in meeting recruitment and placement goals while maintaining strong relationships with employers and community partners. The ideal candidate thrives in a fast-paced, performance-driven environment and is committed to connecting New Yorkers to quality employment opportunities.

Requirements

  • Bachelor’s degree in Human Resources, Business, or related field preferred (or equivalent relevant experience).
  • Minimum 2–3 years of experience in recruitment, staffing, or workforce development.
  • Proven ability to screen, match, and refer candidates efficiently in a high-volume environment.
  • Excellent communication, organizational, and interpersonal skills.
  • Strong attention to detail and data accuracy.
  • Proficiency in Microsoft 365 and CRM systems (Dynamics experience preferred).
  • Willingness and ability to travel throughout NYC to support both Bronx Workforce1 sites and employer events.

Responsibilities

  • Source and identify qualified candidates for open job orders across multiple industries.
  • Conduct detailed screenings to assess candidate readiness, experience, and suitability for available roles.
  • Manage a high-volume recruitment pipeline and ensure timely referrals to employer partners.
  • Maintain accurate and compliant candidate and referral data in required systems (e.g., Dynamics, Worksource1).
  • Partner with Business Services and Career Services teams to fulfill employer job orders efficiently.
  • Represent Workforce1 at recruitment events, job fairs, and community partner events across NYC.
  • Provide logistical and screening support during onsite and offsite hiring events to ensure high-quality candidate participation.
  • Achieve weekly and monthly referral and placement targets as defined by SBS performance metrics.
  • Ensure all screenings, referrals, and data entry are compliant with Workforce1 and SBS standards.
  • Collaborate with team members to continuously improve recruitment processes and outcomes.
  • Engage with community-based organizations and training providers to strengthen candidate pipelines.
  • Promote Workforce1 opportunities through targeted outreach and community engagement.
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