Account Manager, Primary Casualty

BP&CChicago, IL
12dOnsite

About The Position

At Argo Group, we invite you to elevate your career as an Account Manager, Primary Casualty, joining a vibrant team with a bold vision for growth and innovation, based daily in one of our offices: Chicago (IL), Omaha (NE), or Springfield (MO). Make Your Mark at Argo Group This position will support the overall underwriting function through customer service, processing various underwriting transactions, and data research and analysis. The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. At Argo Group, you’ll discover the space to unleash your potential, become a thought leader, and make a lasting difference for both our clients and the entire organization.

Requirements

  • General Knowledge of the commercial insurance space is preferred.
  • Responsive and able to function effectively in a time-sensitive and high-volume environment.
  • Adaptable and able to thrive within the ever-evolving market.
  • Disciplined focus on execution, accuracy, and follow‑through with a sense of urgency.
  • Outstanding organizationa l and time management talents.

Responsibilities

  • Deliver exceptional service by managing account inquiries and processing endorsements, billing changes, and other requests with efficiency and accuracy.
  • Collaborate closely with underwriters and brokers to review files, analyze inspection reports, and resolve audits, ensuring comprehensive coverage for clients.
  • Uphold compliance and service standards by following established guidelines and procedures for all account transactions.
  • Build lasting relationships with underwriters, brokers, and business partners to provide high-quality support and exceed client expectations.
  • Take an active role in key projects , participate in broker visits, and contribute to continuous improvement within the division.
  • Gain hands-on experience in rating, issuing binders, preparing quotes, and supporting the full underwriting process.

Benefits

  • We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
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