Account Manager, Partnerships

Jellyfish Digital Group Limited • Baltimore, MD

212d • $55,000 - $75,000

About The Position

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that reinvent media activation, and create influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfillment go hand in hand. Part of the Global Partnerships capability, the Partner Account Management (PAM) team is dedicated to onboarding and supporting Google Marketing Platform (GMP) clients. With a focus on technology licensing, platform implementation, and renewals, the PAM team is the primary contact for GMP clients, providing the strategic and technical support needed to ensure the platform drives performance against their goals. Reporting to our VP of Partnership Account Management, you will be responsible for onboarding and supporting Google Marketing Platform (GMP) clients. You will be the primary contact for clients, ensuring successful technology licensing, platform implementation, and renewals. You will collaborate with our teams and external partners to provide strategic guidance and technical support to accomplish goals.

Requirements

• 2+ experience building trust and relationships with partners.
• 2+ years of experience managing multiple accounts and coordinate with company partners.
• Understanding of ad tech, analytics, and digital marketing strategies.
• Strong verbal and written communication skills for presenting solutions.

Responsibilities

• Be the primary account lead for a portfolio of GMP clients, managing relationships and ensuring platform adoption.
• Guide clients through onboarding, implementation, and best practices for maximizing GMP capabilities.
• Collaborate with teams, including Sales, Technical Support, and Product, to deliver a seamless client experience.
• Educate clients on new features, tools, and strategies to enhance their digital marketing performance.
• Monitor account performance, troubleshoot issues, and address client needs.
• Support renewal and expansion efforts by identifying growth opportunities and ensure continued client engagement.
• Analyze data and provide actionable insights for optimization.

Benefits

• You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
• Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
• Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
• Grow your career with one paid day each month for self-development with Jellyfish Learn.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level