Account Manager - Logistics

About the position

Paul Logistics is seeking a motivated and client-focused Account Manager to join our logistics division. This role is ideal for someone with experience in trucking, brokerage, or transportation operations who is ready to manage high-volume accounts, improve customer satisfaction, and drive revenue. You’ll be responsible for overseeing shipments, strengthening broker partnerships, and ensuring each client’s experience is seamless. If you thrive in a fast-paced logistics environment and enjoy solving problems, let’s talk.

Responsibilities

• Manage client accounts, ensuring efficient coordination and on-time deliveries
• Serve as the primary contact for broker partners and customers
• Collaborate with internal teams to execute logistics solutions
• Negotiate rates and build long-term broker relationships
• Monitor KPIs and address issues proactively
• Analyze performance trends to improve service and efficiency

Requirements

• 2+ years in logistics, freight brokerage, or transportation operations (strongly preferred)
• Strong interpersonal, organizational, and problem-solving skills
• Confident in negotiations and customer service interactions
• Proficient in CRM and logistics management tools
• Ability to multitask and stay composed in a dynamic environment

Benefits

• Competitive salary: $50,000–$55,000/year
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off
• Flexible scheduling
• Fast-track growth potential