Account Manager III, Inside Sales

Meso Scale Diagnostics, Llc.

272d • $113,600 - $173,300

About The Position

The Account Manager III is responsible for managing a defined geographic region with a focus on meeting sales revenue objectives while maintaining and building customer relationships. This position will focus on obtaining customers in the areas of academia, industrial, contract research accounts and similar opportunities.

Requirements

• B.S. in Life Science, Engineering or related field.
• A minimum of ten years of account management experience managing multiple geographic regions.
• Industrial sales and/or academic required.
• Advanced knowledge of HTS, Molecular Biology and competitive technology systems.
• Advanced technical background.
• Proven sales record and contacts in industrial, academic, and/or government sales.
• Proven ability to create and maintain robust base.
• Expert knowledge and experience in the industrial and academic arenas required.
• Strong business acumen, negotiation and mediation skills, as well as a demonstrated attention to detail and a focus on achieving quality outcomes.
• Ability to build/foster relationships.
• Demonstrated critical thinking and analytical skills, as well as the ability to handle complex situations and demonstrate sound judgment and problem-solving.
• A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with customers.
• Excellent oral, written communication and interpersonal skills.
• Proficiency in MS Office Suite, WebEx or related teleconferencing software.
• Proficiency in SalesForce or related CRM.
• A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a demanding research environment with changing priorities.
• Ability to travel extensively that can include overnight stays and working outside normal business hours as needed.

Responsibilities

• Develops and maintains relationships with potential and existing customers and acts as a liaison between the customers and technical staff to ensure thorough understanding of product/instrument portfolios.
• Manages the full life cycle of new client account set up. Provides guidance to other account managers on development of new accounts.
• Provides expert guidance and develops solutions to any obstacles/developments that may arise during implementation of account set up.
• Maintains in-depth knowledge of a complete portfolio of products including all capital, consumable and services.
• Leads the development and implementation of strategies designed to expand industrial, academic and/or government accounts. Provides guidance to other account managers in developing strategies for growth.
• Oversees the integration of Field Application Scientists in the strategic selling process to ensure growth of instruments and consumable product sales.
• Actively participate in team meetings and activities associated with departmental strategy, planning, and other goals, initiatives and priorities. Present information and expertise in a professional and diplomatic manner on relevant topics and discussions that will provide guidance/influence to others on the team.

Benefits

• Medical, dental, and vision coverage, along with prescription benefits.
• 401(k) plan with company matching.
• Flexible spending accounts.
• Company-paid short- and long-term disability insurance.
• Group life and accidental death and dismemberment insurance.
• Paid vacation, paid sick leave, paid holidays, and paid parental leave.
• Employee assistance program.
• Fitness club membership contribution.
• Pet insurance.
• Identity theft protection.
• Home and auto insurance discounts.
• Optional supplemental life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree