Account Manager II, Aero-Glen Int'l

HEICO Corporation • Fort Worth, TX

3d

About The Position

Account Manager II oversees the daily key account quoting, booking, and general administrative activities on assigned accounts.

Requirements

• Bachelor's degree preferable.
• 5+ years of experience in sales.
• Ability to work in a team environment to achieve business objectives.
• Open-minded self-starter with the ability to adapt, improvise and problem solve.
• In-depth knowledge of selling strategies and methods, as well as employee motivation techniques.
• Solid working knowledge of the company's products, competitive products, and the market.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated ability to handle complex issues and know when to refer to higher-level manager.
• Microsoft Office proficiency (Excel, Access, PowerPoint Presentations).
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

• Daily management and ownership of assigned customer accounts.
• Matrix management of Customer Service Representative assigned to your accounts.
• Manage day to day customer and vendor quoting activity.
• Develop and drive applicable quoting, sales, and gross margin budgets and objectives.
• Ensure rigorous compliance to all customer flow down requirements on all customer orders.
• Work with cross functional team to optimize inventory levels and supplier performance metrics.
• Monitor your bid win/loss ratios and identify trends to ensure market leading promotion of Company products and services.
• Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics.
• Accountability to budget control, inventory availability, and customer satisfaction.
• Establish and maintain key customer buyer relationships.
• Provide guidance to more junior level Account Managers.
• Handle Controlled Unclassified Information (CUI) for assigned accounts as required.
• Handle Federal Contract Information (FCI) as required.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level