Account Manager II - Donor Recruitment (Outside sales)

American Red Cross • Birmingham, AL

7d • $59,000 - $78,700

About The Position

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good!
OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. Under limited supervision, identify, cultivate, and pursue a diverse population of blood sponsors to expand market growth. Provide ongoing support to develop and implement new and existing strategies for the program. Conduct research, analyze data, and develop business plans to support the diversification initiatives. Facilitate outreach and negotiations with potential clients and develop potential diverse sponsor leads. Provide support, development and/or leadership guidance to all volunteers.

Requirements

• Education: Bachelor's degree in marketing, sales, communications or related field required.
• Experience: Minimum three years of related experience or equivalent combination of education and related experience required.
• Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Good organizational skills and the ability to handle multiple priorities effectively are required.
• Excellent oral and written communications skills, including training and presentation skills is required.
• Responsible for providing own transportation for business purposes.
• A current valid driver's license and good driving record is required.
• Ability to work on a team.
• Some travel may be required.
• Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.

Responsibilities

• Implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives.
• Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors.
• Provide comprehensive organizational and operational support to sponsor contact.
• Establish activities with appropriate collections personnel to ensure a positive Sponsor and donor experience.
• Implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups.
• Ensure records in the system are accurately maintained to provide tracking and statistical data on Sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to a 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees