Account Manager, Fire Service - Apparel Strategic Business Unit

Milliken•Spartanburg, SC

42d

About The Position

As an Account Manager - Fire Service, you will be responsible for managing and growing an established direct customer base, while also driving new business development within the fire service market. This includes forward facing with fire departments, fire service dealers/distributors, and manufacturing partners. Your primary focus will be to increase sales through fabric adoptions, both within existing accounts and by securing new customers with PPE programs at the fire department level. You will identify, develop, and close new revenue opportunities, while delivering exceptional service and support to clients and prospects. This role will report to the Sales Director and requires 60% traveling to current and prospective customers as well as industry events.

Requirements

Bachelor's degree
3-5 Years of Sales Experience
Results-oriented, Self-Starter, Strategic, a Sales Leader
Demonstrated Sales Track Record of achievement and success in growing market share and acquiring new business through proactive lead generation
Strong Sales Acumen with passion and drive for success
Excellent Communication and Presentation skills
Team player who is able to work with others throughout the organization
Organized with an ability to complete tasks on-time
Sales Force Knowledge and Computer Proficiency as a daily activity

Responsibilities

Call on potential end-user Fire Departments, Fire Department Distributors and Fire Service Garment Manufacturers, introducing Milliken branded fabrics.
Cultivate and maintain strong relationships with fire departments/safety committees, dealers/distributors, and manufacturing partners.
Drive sales growth through strategic fabric adoptions and program development.
Teach and train on the quality and value of specifying our fabric brands.
Serve as a subject matter expert and effectively communicate all relevant NFPA standards and ASTM test methods relevant to Milliken's Fire Service product portfolio and the fire service market.
Coach and teach on sustainability and unique features and benefits in our fabric offering.
Facilitate train-the-trainer presentations on code and standards updates, building the value of a partnership with Milliken and our brands.
Schedule customer appointments and training sessions
Meet required account metrics and sales goals by focusing on the right end users in the buying cycle.
Document all customer interactions and sales activities in the company's CRM system.
Identify and pursue new business opportunities, including annuity-based programs with end users.
Collaborate effectively with cross-functional Milliken teams to drive alignment, share insights, and secure the necessary support for success.
Navigate technical and complex sales cycles and influence key decision-makers to specify Milliken fabrics.