Account Manager - Experiential

Jack Morton•New York, NY

10d•$70,000 - $85,000•Hybrid

About The Position

We believe in Extraordinary. At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way. We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack. So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you. That brings us to you. As the Account Manager, you will serve as a part of the growth community with experience successfully driving year-over-year revenue growth from clients through the effective development and delivery of successful program and management of complex situations. You have developed close relationships with clients and are growing as a strategic partner and trusted advisor. You are you, and we would have it no other way.

Requirements

4 years of client management and events experience (agency account experience and/or live events management experience)
Ability to create strong relationships with internal and external teams
Ability to multitask and prioritize requests for multiple team members and self
Strong project management, organizational and communication skills required
Must have problem-solving and time management skills
Ability to work effectively in a team environment with diverse perspectives
Proficiency with Microsoft Office suite (e.g. Word, Excel and PowerPoint)
Self-motivated with excellent problem-solving skills
Ability to work in a fast-paced environment under tight deadlines is necessary
Maintains composure under pressure and feels comfortable juggling different priorities

Responsibilities

Own event projects and work streams, oversee profitability and provide ongoing status updates to Account Director and/or client lead
Manage event project process from opportunity brief to strategy development to creative through execution.
Ensure that appropriate measurement metrics are in place to meet client’s business needs
Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications.
Represent client’s business point of view and needs to internal teams
Establish relationship with client as trusted business partner and work to establish a programmatic relationship with future projects/ workstreams
Support Jack account and financial leadership with financial reporting and future projections
Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules and staffing plans.
Demonstrate a consultative leadership approach to client relationships, bringing a clear point of view, business acumen, and a strong understanding of clients’ businesses to shape effective solutions.
Drive effective solutions for client(s) by understanding their industry, organization and business issues.
Represent the agency, effectively communicating and selling agency ideas and recommending solutions.
Support new business process and owns development of capabilities decks and case studies.
Travel domestically, and sometimes internationally, as needed to onsite events.
While this role has no direct reports, must be able to delegate to, coach and oversee junior team members on execution of all programs
Build relationships with mid-level to senior clients
Create and maintain an environment of equal employment opportunity, diversity, and competitive advantage in support of the company’s diversity and inclusion strategic plan