Account Manager, Enterprise - REMOTE

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Account Manager, Enterprise. In this role, you will be at the forefront of driving customer relationships and enhancing their experience with our solutions. Your ability to understand unique customer objectives will enable you to align our offerings effectively, ensuring long-term satisfaction and maximizing the value for both parties. This position is vital for fostering trust and identifying growth opportunities, all while navigating the dynamic landscape of digital experiences.

Requirements

• 8+ years’ of experience in software sales (full-cycle) or SaaS environment.
• Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.
• Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
• Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
• Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Nice To Haves

• Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.

Responsibilities

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's unique objectives, challenges, and requirements, aligning solutions accordingly.
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage the partner network for exceptional client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
• Monitor customer health and address issues promptly to ensure long-term partnerships.
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements.

Benefits

• Opportunity to work remotely, providing flexibility and a better work-life balance.
• Access to a diverse, passionate, and collaborative global team.
• Continuous opportunities for professional development and skills enhancement.
• Competitive compensation package and performance-based incentives.
• A company culture that values diversity and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees