Account Manager, Enterprise Sales

Attentive

2d•Remote

About The Position

As an Enterprise Account Manager at Attentive, you will be instrumental in driving customer retention and expansion sales into Attentive’s enterprise customer base. You will be the point person for partnering with Customer Success on account planning, contract renewals, and uncovering upsell opportunities. You have the ability to view customer health holistically and seek new opportunities within a current account. You pride yourself in establishing long-term relationships and being the customer’s trusted advisor.

Requirements

4+ years of experience in a closing sales role, with experience selling into an install base
Experience working in SaaS, specifically in MarTech or AdTech
Demonstrated strong competency around objection handling and creating alignment around product price/value
Analytical account development strategy, using data to find opportunities and prove value
Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities through to close independently
Experience managing the sales cycle across Salesforce.com or other CRM
Entrepreneurial mindset and desire to define processes and build strategy
Demonstrated experience consistently meeting and exceeding quota, with references
Willingness to travel (up to 20%)

Nice To Haves

Email sales experience nice to have

Responsibilities

Identify upsell/cross-sell opportunities within existing customers
Provide timely and accurate weekly forecasts
Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
Identify and pursue strategic opportunities for growth within the accounts
Prepare and present data and trends to customers on usage and engagement of Attentive platform
Manage customer inquiries related to commercial aspects of their Attentive agreement
Partnering cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams