Account Manager - Energy and Refined Fuels

DTN•Austin, TX

43d•$78,500 - $105,000•Hybrid

About The Position

As an Account Manager, you will be the strategic owner of client accounts, ensuring long-term success and revenue growth. You will serve as a consultative advisor, building relationships, identifying new opportunities, and expanding the account through cross-selling and upselling. You are expected to identify opportunities within existing accounts, ensuring DTN’s solutions continue to meet evolving customer needs.

Requirements

Bachelor’s degree in Business, Marketing or Sales preferred, or equivalent experience
5 years of experience in software and/or SaaS sales
5+ years of experience in account management, consultative sales, or B2B client relations
Strong understanding of specified sector/industry
Exceptional communication, negotiation, and relationship-building skills
Proven ability to drive revenue growth through cross-selling and upselling
Self-motivated, with a strategic mindset and proactive approach to account management
Proficiency in SFDC software for tracking leads and managing pipelines
A consultative and professional approach to engaging with customers
Ability to adapt quickly to changing circumstances

Responsibilities

Account Ownership & Relationship Management Serve as the primary point of contact for assigned client accounts
Build strong, trusted relationships with key stakeholders, acting as a strategic consultant
Maintain a deep understanding of client needs, challenges, and business objectives
Provide proactive recommendations, introducing new solutions that add value and drive engagement
Have a deep understanding of the energy and refined fuels sector
Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions
Sales Growth, Cross-Selling & Upselling Identify need to bring in additional DTN expertise and solution engineer resources to for ongoing account expansion.
Identify cross-selling and upselling opportunities to expand account value
Conduct regular business reviews with clients to uncover unmet needs
Strategically introduce new products, services, and solutions that align with client goals
Collaborate closely with sales, marketing, and product teams to optimise client offerings
Negotiate contract renewals above a set threshold, ensuring continued success and profitability
Hunt for Additional Opportunities Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback
Identify potential referrals, partnerships, and expansions within existing accounts
Work alongside Account Executives to develop strategic growth plans for key clients
Stay ahead of industry trends to recommend solutions that differentiate DTN

Benefits

Competitive Salary
Unlimited PTO
Collaborative and dynamic work environment.
Flexible working hours
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $78,500 and $105,000.
This role may also be eligible for market-competitive variable pay and benefits.