Account Manager, Employee Benefits
About The Position
Higginbotham has an immediate need for an Account Manager, Employee Benefits in our Corpus Christi, TX office. Higginbotham has an immediate need for an experienced Account Manager, Employee Benefits to join our dynamic, fun, and growing team. We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries. Other duties include: Rate and quote new business and renewal policies Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers Prepare documents and materials for open enrollment meetings Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems Assist with establishing company wellness programs and initiatives.
Requirements
- Exceptional interpersonal and customer service skills to build client and carrier relationships
- Strong verbal and written communication skills
- Ability to multi-task and handle competing demands and priorities
- Independent self-starter with excellent time management skills to meet goals and deadlines
- Strong attention to detail
- Ability to clearly present information in one-on-one or group settings
- Handle personal and medical information confidentially and in compliance with HIPAA laws
- Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint
- Working knowledge of Agency Management System required
- Benefit technology/administration systems experience required
- 5 years of employee benefits and account management experience in the insurance field required, including a strong understanding of current employee benefits, regulations, and industry standards
- Active Life & Health License required
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions
Nice To Haves
- Experience with Affordable Care Act (ACA) and Employment Retirement Income Security Act (ERISA) preferred
- Experience with fully-insured financial arrangements and alternate-funding methods preferred
- Commitment to continuous learning and professional development
- Industry-related designations preferred
- Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Responsibilities
- Rate and quote new business and renewal policies
- Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
- Prepare documents and materials for open enrollment meetings
- Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
- Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
- Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
- Assist with establishing company wellness programs and initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
