Account Manager, Employee Benefits

HUB International•San Diego, CA

19h•$70,304 - $85,000•Hybrid

About The Position

Breaking Boundaries for 25 years - and counting. The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: Our service professionals play a vital role in supporting our clients with day-to-day account management, claims management, and underwriting services that ensure they have what they need to protect what matters most. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative insurance solutions. We are seeking an experienced Account Manager to join our Employee Benefits Department. This role works collaboratively with the service team to provide provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.

Requirements

hold a high school diploma/GED (college degree strongly preferred)
have at least 3+ years of related employee benefits, account-service experience within a brokerage environment
Knowledge of employee benefits and related legislation such as ACA, COBRA and HIPAA.
are currently licensed in good standing
have the confidence and demeanor to effectively interact with all levels within the organization
have strong organizational and communication skills
have a keen attention to detail
are computer literate - Microsoft Office Suite and Outlook

Responsibilities

Develops client relationships with HR Manager/Directors as well as C-Suite
Develops a plan to meet client’s short and long-term needs throughout the year
Manages the RFP and marketing process
Collaborates with Producer in the renewal planning process
Advises and guides clients in compliance matters.
Manages and facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices.
Understands and can explain all aspects of carrier renewals for assigned clients
Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs.
Manages claims and coverage issue resolution for clients’ employees when elevated from HR.
Develops open enrollment presentations in Microsoft PowerPoint software for employees and HR Managers as needed.