Account Manager, Ecommerce/Marketplace

Masco Corporation•Vista, CA

40d•$84,100 - $132,000•Hybrid

About The Position

We are hiring an Ecommerce/Marketplace Account Manager to join our Omnichannel Retail team! DISCOVER Are you ready to make an impact in a fast-moving digital commerce environment? As Ecommerce/Marketplace Account Manager, you will own the strategy and execution for pure-play ecommerce channels including Amazon, Wayfair, Overstock, and other marketplace partners. This role blends strategic thinking with hands-on execution, building go-to-market plans, analyzing performance, and driving profitable growth. You’ll report to the VP/GM Omnichannel and collaborate with Marketing, Finance, Supply Chain, Customer Service, and external partners to deliver sustainable results that align with Watkins Wellness’ brand and business goals. YOUR RIPPLE EFFECT Can you perform effective account management? As the primary liaison for retailer merchant and support teams, you’ll craft go-to-market strategies for product launches, promotions, and new channel opportunities—ensuring every initiative aligns with brand and business goals. Can you drive business growth? Collaborate with Marketing to elevate product content, optimize the digital shelf, and implement retail media campaigns. Your ability to monitor ROI and adjust tactics will keep performance sharp. Do you work well cross-functionally? Establish KPIs, analyze sales and traffic trends, and uncover growth opportunities. Your insights will guide leadership decisions and shape future strategies. Are you a strong communicator? Partner with Supply Chain for accurate forecasting, Finance for pricing and margin management, and Customer Service to resolve issues quickly. Your role ensures seamless collaboration and operational excellence. Do you want to shape the future of ecommerce. Stay ahead of industry trends, identify emerging platforms, and explore new marketplace partnerships. Your strategic agility will help Watkins Wellness expand its digital footprint. WHAT YOU’LL GET At Watkins Wellness, we believe that everyone should ‘Feel good. Live well’. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, company bonus, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others. We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven). The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree or equivalent experience, plus 3–7 years in ecommerce retail.
Experience managing Amazon accounts (Vendor Central or Seller Central) and working with Amazon agencies strongly preferred.
Familiarity with large retailers like Wayfair and Overstock.
Proficiency in Microsoft Office Suite (Excel expertise required).
Strong communication, project management, and organizational skills.
Solid business acumen, including pricing, margin, and retail financial models.
Ability to manage multiple accounts and initiatives simultaneously.
Comfortable working remotely and traveling up to 25%.

Responsibilities

Perform effective account management
Craft go-to-market strategies for product launches, promotions, and new channel opportunities—ensuring every initiative aligns with brand and business goals.
Drive business growth
Collaborate with Marketing to elevate product content, optimize the digital shelf, and implement retail media campaigns.
Monitor ROI and adjust tactics to keep performance sharp.
Work well cross-functionally
Establish KPIs, analyze sales and traffic trends, and uncover growth opportunities.
Guide leadership decisions and shape future strategies.
Communicate effectively
Partner with Supply Chain for accurate forecasting, Finance for pricing and margin management, and Customer Service to resolve issues quickly.
Ensure seamless collaboration and operational excellence.
Shape the future of ecommerce
Stay ahead of industry trends, identify emerging platforms, and explore new marketplace partnerships.
Expand Watkins Wellness’ digital footprint.