Account Manager, Ecommerce/Marketplace

Masco•Vista, CA

40d•$84,100 - $132,000•Hybrid

About The Position

We are hiring an Ecommerce/Marketplace Account Manager to join our Omnichannel Retail team! DISCOVER Are you ready to make an impact in a fast-moving digital commerce environment? As Ecommerce/Marketplace Account Manager, you will own the strategy and execution for pure-play ecommerce channels including Amazon, Wayfair, Overstock, and other marketplace partners. This role blends strategic thinking with hands-on execution, building go-to-market plans, analyzing performance, and driving profitable growth. You’ll report to the VP/GM Omnichannel and collaborate with Marketing, Finance, Supply Chain, Customer Service, and external partners to deliver sustainable results that align with Watkins Wellness’ brand and business goals.

Requirements

Bachelor’s degree or equivalent experience, plus 3–7 years in ecommerce retail.
Experience managing Amazon accounts (Vendor Central or Seller Central) and working with Amazon agencies strongly preferred.
Familiarity with large retailers like Wayfair and Overstock.
Proficiency in Microsoft Office Suite (Excel expertise required).
Strong communication, project management, and organizational skills.
Solid business acumen, including pricing, margin, and retail financial models.
Ability to manage multiple accounts and initiatives simultaneously.
Comfortable working remotely and traveling up to 25%.

Responsibilities

Craft go-to-market strategies for product launches, promotions, and new channel opportunities—ensuring every initiative aligns with brand and business goals.
Collaborate with Marketing to elevate product content, optimize the digital shelf, and implement retail media campaigns.
Monitor ROI and adjust tactics to keep performance sharp.
Establish KPIs, analyze sales and traffic trends, and uncover growth opportunities.
Partner with Supply Chain for accurate forecasting, Finance for pricing and margin management, and Customer Service to resolve issues quickly.
Stay ahead of industry trends, identify emerging platforms, and explore new marketplace partnerships.