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This position is responsible for managing customer satisfaction for a specifically assigned customer(s). The Account Manager will develop, maintain and manage the relationship between internal field operations and their assigned client by owning processes that add value to the client. A successful Account Manager will search for, communicate and implement new and creative methods to improve customer service, increase productivity and drive out cost. The Account Manager will be responsible for leadership of employees as well as profitable management of the functional areas within his/her span of control.