Account Manager, Dealer Support, Las Vegas, NV

Fox Dealer • Las Vegas, NV

18h • Onsite

About The Position

Fox Dealer Interactive, a leader in automotive technology specializing in cutting-edge websites, SEO, creative design, and digital marketing, is looking for a Account Manager, Dealer Support. This person is responsible for maintaining customer websites and providing exceptional customer service while being proactive and maintaining great client relationships. Is providing white-glove customer service important to you?! Do you want to work for a company where you can work hard & play hard? Look no further...

Requirements

• Must possess organizational and communication skills, both written and oral
• Strong ability to manage multiple tasks and priorities
• Problem solver by nature
• Must be detail oriented with the ability to meet deadlines
• Highly motivated and a true team player
• Self-starter who can take direction well
• Strong sense of urgency
• Ideally 2+ years’ experience in a Support/Customer Service role handling multiple clients
• 1+ years’ experience handling difficult customers
• Proficient in Google Suite
• Aptitude for working within a CRM (Salesforce preferred)

Nice To Haves

• Some experience in a trouble-shooting capacity
• College Degree preferred but not required with experience
• HTML experience a plus, but not required
• Adobe Photoshop experience also a plus

Responsibilities

• Proactively collect monthly dealership offers
• Assign tasks to design, media, and/or development teams on a daily basis
• Ensure all assigned tasks are completed efficiently and accurately
• Troubleshoot inaccuracies or problems while monitoring client websites
• Act as the main point of contact at Fox Dealer for client requests
• Perform monthly QA of all assigned dealership sites

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed