Senior Account Manager (CPA)

tvScientific
1d$80,750 - $95,000Remote

About The Position

Join the tvScientific team as an Account Manager, where you'll take charge of fostering strong client relationships, driving revenue growth, and ensuring client success on our cutting-edge platform. In this role, you'll be the primary point of contact for our cost-per-acquisition (CPA) clients, understanding their advertising objectives, and devising tailored strategies to help them achieve their goals. (You can read more about our CPA approach here: https://www.tvscientific.com/insight/cost-per-acquisition) You'll leverage your expertise in performance marketing and CTV advertising to maximize client satisfaction, retention, and revenue generation. Success in this role means exceeding revenue targets, maintaining a high level of client satisfaction, and contributing to the overall growth and success of our organization.

Requirements

  • Experience (4+ years) in sales or account management, preferably in the digital advertising, affiliate marketing or performance marketing industry.
  • Proven track record of success in managing and growing client accounts, exceeding sales targets, and driving revenue growth.
  • Strong understanding of performance marketing principles, CTV advertising ecosystem, and digital media landscape.
  • Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
  • Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
  • Analytical mindset with the ability to interpret data, analyze campaign performance, and provide actionable insights and recommendations to clients.
  • Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.
  • Bachelor's degree in business, marketing, advertising, or related field.

Nice To Haves

  • Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.
  • Certifications or training in digital advertising platforms, performance marketing, or related disciplines.

Responsibilities

  • Manage and grow a portfolio of affiliate client accounts, serving as the primary point of contact for all client communications and inquiries.
  • Build and maintain strong, long-lasting client relationships, understanding their business needs, objectives, and challenges.
  • Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
  • Proactively identify opportunities to upsell and cross-sell additional services and solutions to meet client needs and maximize revenue potential.
  • Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
  • Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
  • Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
  • Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
  • Participate in regular client meetings, presentations, and business reviews to review campaign performance, discuss strategic initiatives, and identify opportunities for growth.

Benefits

  • Full health, dental, and vision insurance - up to 95% funded by the company for employees.
  • Employee stock option program.
  • Company-sponsored retirement plan with a matching contribution program.
  • 12 annual paid holidays (including 2 flexible days).
  • Generous PTO policy (get your work done and take the time you need).
  • A remote-first environment that allows employees flexibility to work from most places in the US.
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