Account Manager - Corporate Fitness

Kinema Fitness•Chicago, IL

3d•$63,000 - $65,000•Hybrid

About The Position

Kinema Fitness is a premium full -service fitness center management company that provides onsite wellness solutions to corporate facilities across the country who specializes in premier, Class A office buildings, with a passion for creating incredible experiences, holistic wellness programs, leveraging state-of-the-art technology, and driving results through performance. Kinema Fitness prides themselves on creating an incredible atmosphere for our members that is built on the highest levels of customer satisfaction, member engagement, program innovation, and performance. Kinema Fitness is seeking a full-time Account Manager to help oversee locations & managers across the country. The is a unique role as the perfect candidate will be able to travel for new site development, pitches, and training staff. They will also help with facilities for day to day operations, marketing, budgeting, developing programs & events, and onsite coverage when applicable. The ideal candidate is experienced in managing high end corporate fitness centers, has strong leadership skills, exceptional organization and communication skills, is energetic and passionate about health and wellness and is looking to grow with us. Must have a strong background in fitness and customer service. We expect this person to be able to multi-task, wear many different hats, and represent Kinema at the highest levels. Must be based in Chicago/Chicagoland as this is our main hub for this position and where most travel will take place. Locally we have sites in Schaumburg, Oakbrook, Hoffman, Lake Forest and in the city, so there will be travel to facilities in these areas. Occasional travel expected to other sites around the country such as LA, San Diego, Miami, Nashville, Boston, Michigan, etc.

Requirements

3 plus years of experience in corporate fitness.
Management experience
CPR/AED certs
Efficient in Excel and google drive.
Solid understanding of accounts receivable and budgeting.
Strong leadership skills with the ability to motivate and inspire a team
Excellent customer service skills to ensure customer satisfaction
Strong administrative skills with attention to detail
Ability to travel via car or plane to locations as needed.

Responsibilities

Payroll reporting
Revenue management and budgeting
Hiring and training of new instructors
Vendor management
Creative Program development and outreach
Oversee marketing initiatives.
Liaison between Kinema and our client
Oversee managers and their site responsibilities
Involvement with recruiting and interviewing for region including managers, group fitness staff, personal trainers, and contractors.
Being a mentor to our managers and their team
Analyze and ensure site metrics along with surveys and feedback.
Analyze surveys and programs.
Involved with client meetings facing meetings.
Work with the site manager to identify areas of new opportunity to explore.
Assist and support sites with budgeting and finance reporting.
Assist with escalated incidents that require immediate attention.
Provide guidance on brand/marketing.
Assess the overall performance of the club and find additional ways to create value.
Provide coverage as needed for other managers.
Assist with Design and Development of new business.
Involved with training of all new site managers.
Involved with transitioned teams for new sites.