Account Manager (Consumer Benefits Solutions)

Aon Corporation • Lake Mary, FL

43d • $40,000 - $65,000 • Hybrid

About The Position

Account Manager for Consumer Benefit Solutions
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Consumer Benefit Solutions, in Lake Mary, FL. As a Health and Benefits Account Manager - Consumer Benefit Solutions, you will report directly to the Director of Client Services (DCS).
This a hybrid role that can be worked from our Lake Mary, FL offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Account Manager position is responsible for serving as a main point of contact for all assigned clients. The Account Manager is also responsible for coordinating and facilitating communication between all internal and external project team members. The Account Manager's time will vary from day to day based on current client, broker and carrier needs.

Requirements

• Two plus years of benefits experience, with a strong preference for voluntary benefits experience
• Two plus years of project management experience
• Client management experience
• Intermediate proficiency with Microsoft Office
• Strong written and verbal communication skills

Responsibilities

• Serve as the client main point of contact for assigned cases
• Assume role of Project Manager for assigned Enrollment Solutions deals
• Work closely with Client Manager (CM) to understand all dynamics of client engagement
• Lead implementation call content for Enrollment Solutions independently or in coordination with Client Manager
• Internal project manager for relevant delivery scope, ensuring timelines met and delivery on track (coordinates with technology, communications, the Enrollment Counselors, field, etc)
• Work closely with Client Manager on content for weekly call agendas and items of escalation
• Daily project management throughout the program life cycle
• Defining the program governance controls
• Planning the overall program and monitoring the progress
• Managing risks and issues and taking corrective measurements, discussing resource options with DCS
• Coordinating the projects and their interdependencies; internal and external
• Managing and utilizing resources across projects
• Managing stakeholders’ communication
• Aligning the deliverables (outputs) to the projects goals with the aid of the CM and DCS
• Managing the main project plan

Benefits

• A competitive total rewards package, tremendous potential with a growing worldwide organization, and the opportunity to be the point of contact for clients that implement voluntary benefits.
• Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.
• Eligibility for benefits is governed by the applicable plan documents and policies.
• In addition to our comprehensive benefits package, we encourage an inclusive workforce.
• Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
• Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees