Account Manager - Commercial Lines

Hub International Insurance•Salt Lake, UT

About The Position

At HUB International, we advise businesses and individuals on how to reach their goals. We believe in protecting and supporting the aspirations of individuals, families, and businesses by helping our clients evaluate their risks and develop solutions tailored to their needs. When you join HUB, you become part of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists who bring clarity to a changing world through tailored solutions and unrelenting advocacies and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients. At HUB, we’re more than an insurance broker—we’re a network of doers with diverse backgrounds and a shared purpose: supporting our clients, colleagues, and communities. We believe great work happens when people feel valued, heard, and empowered to grow. Account Manager Our team is growing, and we are looking for a “people person” who is passionate about working with customers. If you like managing your own clients and working with a team, this is the right fit for you. As the Commercial Lines Account Manager, you are responsible for servicing and retaining commercial lines insurance clients. You are also responsible for providing support to Producers and/or AEs in obtaining, maintaining, and expanding business.

Requirements

Current Property/Casualty Insurance License
3-5 years of brokerage experience
High school diploma required, though college degree preferred
Understand and analyze insurance coverages, forms, and policies
Above average math skills
Strong written, oral, and phone communication skills
Organize, set, and maintain priorities
Basic knowledge/experience with an agency management system
Strong working knowledge of Microsoft Office

Nice To Haves

Client-focused mindset and strong problem-solving skills
Ability to collaborate across teams and regions
Strong communication and relationship-building capabilities
Initiative, adaptability, and alignment with HUB values

Responsibilities

Maintain a book of commercial accounts
Coordinate the processing of all commercial lines new and renewal business
Work with producers to maintain synergy with HUB International corporate goals, our carrier requirements, and the needs of our clients
Prepare quotations and prepare new client proposals
Complete new business applications: upload applications using the appropriate company automation system and see through to policy issue
Review all new policies for accuracy
Process endorsements and renewals through communication/interfacing with clients and companies
Process invoices and credits for agency billed business
Process cancellations according to procedure manual
Pursue professional studies and maintain familiarity with trends in the industry and new insurance products
Improve/refine professional skills through continuing education
Maintain account files in accordance with established procedures
Gather underwriting, pricing, and supporting data for preparation of submission
Generate applicable reports
Establish and maintain good working relationships with company sales representatives, service centers, and underwriting and claim representatives
Assist in training other employees