Account Manager, Commercial Insurance - Potential For Hybrid Work

Hub International Insurance•Ellicott City, MD

4d•$26 - $33•Hybrid

About The Position

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We currently have an opportunity for an Account Manager to join our Commercial Lines team in our Ellicott City, MD office. The selected individual will be responsible for servicing assigned commercial insurance accounts, account rounding, and development of new business in accordance with the practices, policies, and procedures of the Company.

Requirements

High School Diploma required; some college preferred.
Two years of commercial lines insurance experience in an insurance agency; experience with Claims Made Insurance and Lawyers Professional Liability Insurance a plus.
Property and Casualty license.
Experience with EPIC agency management system a plus.
Proficiency with Microsoft Office products including Word, Excel, Power Point and Publisher.
Ability to work both independently and as part of a team.
Ability to solve problems of a difficult procedural, organizational, administrative or technical nature.
Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

Nice To Haves

Experience with Claims Made Insurance and Lawyers Professional Liability Insurance a plus.
Experience with EPIC agency management system a plus.

Responsibilities

Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
Develop and maintain relationships with clients to ensure that all service needs are met.
Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
Prepare client proposals based on client’s needs, rates and coverages.
Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
Maintain the accuracy of data in the agency management system.
May handle collections of premiums due.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
Attend and complete any training sessions or assignments as required.
Present a professional image as a representative of the company.
Establish and maintain effective professional working relationships with co-workers, and every level of management.
Communicate with co-workers, management, clients, and others in a courteous and professional manner.
Conform with and abide by all regulations, policies, work procedures, and instructions.
Other responsibilities and projects as assigned by Manager.

Benefits

Medical, Dental, Vision and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA)
401(k) Savings Plan
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Flexible Spending Accounts (FSAs)
Life and Disability Plans
Long-Term Care
Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Comprehensive Onboarding
Continuing Education
Flexible Work Arrangements
Dress for Your Day Dress-Code
Culture & Belonging Employee Networks: At HUB, inclusion isn’t just a core value — it’s a shared commitment. We’re building a workplace where every voice is heard, every person is respected, and everyone can show up as their authentic self. One of the easiest ways to get involved is by joining one of our Culture & Belonging Employee Networks — communities where connection, support, and impact come to life. Currently we have the following networks: HUB Women Network HUB Black Inclusion Network Asian Pacific Islander Network Hispanic Network HUB Young Professional Enrichment (HYPE) Indigenous Network Pride Network Military Veterans/Military Spouses & Families Network Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy: Talent – the attraction, recruitment, and hiring of the best diverse talent; Culture – creating a culture of Inclusion and Belonging; and Community – having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.