Account Manager, Business Leadership Commerce/CPG Atlanta, Georgia, United States

Momentum • Atlanta, GA

317d • Remote

About The Position

We are looking for a driven Account Manager to be a key member of the Business Leadership team in support of a leading CPG brand in the food industry. In this role, you'll be responsible in managing day-to-day operations of key retailer partnerships and execution of omnichannel initiatives that drive impactful journeys for the client's customer base. The ideal candidate thrives on uncovering consumer shopping behaviors, has a strong understanding of media landscapes within the retail environment, and brings exceptional organizational skills to every project. Highly motivated self-starter who is comfortable working independently and providing guidance and mentorship to junior team members.

Requirements

• Bachelor's degree preferred
• 4+ years in the marketing field, with a strong preference for experience in the commerce or CPG industry.
• 2+ years agency experience or working with agency partners
• Positive leadership skills with a team-first mentality, inspiring, motivating, training, and mentoring team members while fostering a collaborative and high-performance work environment.
• Strong written and verbal communication skills, with the ability to convey ideas clearly and confidently.
• Experience working with retail media platforms is a plus.
• Polished, professional demeanor with the ability to project confidence and enthusiasm for the business.
• Proven success in managing projects and excelling in client-facing roles, demonstrating an ability to deliver results under pressure.
• History of building effective working relationships across diverse teams, fostering collaboration and trust.
• Demonstrated knowledge of financial aspects such as billing reports, invoicing, and project financial maintenance, including the ability to create accurate estimates.
• Self-motivated with the ability to work independently as well as collaboratively with multiple teams.
• Highly organized, with a proven ability to multi-task, prioritize, and manage time effectively across multiple projects.

Nice To Haves

• Experience working with retail media platforms

Responsibilities

• Serve as a key point of contact for specific retail shopper executions and external partner collaborations, contributing to workflows that align with account needs.
• Demonstrate familiarity with retail media networks (e.g. Walmart Connect) and other integrated commerce initiatives to support client goals while providing innovative ideas to address client challenges.
• Independently manage end-to-end execution of projects, ensuring deliverables meet agency standards, align with client processes, and are delivered on time while fostering collaboration across stakeholders.
• Serve as a liaison for client requests, translating them into actionable workstreams and leading cross-functional efforts to deliver successful outcomes for key retail clients.
• Collaborate with the Account Director and internal team in a fast-paced, ever-evolving client environment, adapting to change while supporting junior team members to achieve collective goals.
• Demonstrates exceptional communication skills and a proactive approach to teamwork.
• Review creative and copy against project objectives, strategy, briefs, offering clear and concise feedback to maintain quality and alignment.
• Participate actively in client meetings and lead status calls with the client and external partners when required.
• Utilize agency tools, including creative briefs, creative reviews, asset delivery handovers, and client-facing presentations to ensure seamless execution.
• Establish and maintain strong, effective relationships with multi-disciplinary agency teams.
• Adapt quickly to shifting priorities by staying organized, managing time effectively, and addressing time-sensitive tasks as an innovative problem solver.
• Create estimates with a solid understanding of fee structures and client-specific parameters and contribute to larger SOWs or retainer needs.
• Develop comprehensive understanding of the agency's offerings, mission, and vision.
• Perform additional tasks as assigned while embodying Momentum's core values.

Benefits

• Flexible Time Off (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model - ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP - Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree