Account Manager, Business Insurance

Marsh • Portland, ME

116d

About The Position

As an Account Manager within the Business Insurance Commercial Lines team, you’ll utilize your exceptional client servicing skills to manage client relationships within your own assigned book of accounts and also provide professional insurance services to our clients by coordinating with Producers, Underwriters, Service Team members and other departments too. This includes, but not limited to, providing coverage analysis and risk management recommendations, completing applications, preparing submissions, negotiating coverage and pricing with carriers and preparing proposals according to agency standards. You may also be called on to resolve issues related to billing, make policy changes, respond to policy coverage related questions in a timely and professional manner, and prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals. All Account Managers are expected to participate in continuing education to maintain a P&C license, stay current with all regulations and enhance insurance knowledge.

Requirements

• Active Property & Casualty license.
• Experience in managing assigned accounts through the client life cycle, including the renewal process.
• Solid coverage, underwriting and risk management knowledge.
• Effective oral and written communication and relationship building skills.
• Strong analytical and problem-solving skills.
• Ability to conduct presentations and speak to diverse groups.
• High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint.
• Exceptional time management and organization skills.

Nice To Haves

• Bachelor’s Degree in Risk Management, Business Administration or other related fields.
• Insurance designations.
• Experience with Epic.

Responsibilities

• Manage client relationships within assigned book of accounts.
• Provide professional insurance services by coordinating with Producers, Underwriters, and Service Team members.
• Conduct coverage analysis and risk management recommendations.
• Complete applications and prepare submissions.
• Negotiate coverage and pricing with carriers.
• Prepare proposals according to agency standards.
• Resolve billing issues and make policy changes.
• Respond to policy coverage related questions in a timely manner.
• Prepare exposure comparison, premium comparisons, renewal reviews, and renewal proposals.
• Participate in continuing education to maintain a P&C license.

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and tuition loan paydown awards.
• Hybrid work.
• Charitable contribution match programs.
• Stock purchase opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees