Account Manager - Building Automation Systems (BAS) & Controls

Mckenney's•Charlotte, NC

About The Position

The ACS Account Manager is focused on new controls contract sales, customer relations, collection resolution, project management, and retrofit/upgrade project sales.

Requirements

High school diploma or GED.
Bachelor's Degree.
3 years of HVAC or controls services-related sales.
5 years of building automation and control systems experience or vocational training.
Controls service experience.
Good mechanical aptitude with the ability to read and understand various technical drawings (mechanical, electrical, plumbing, architectural, civil, structural).
Sales and presentation experience.
Must have experience in Windows or MacOS environments, including a working knowledge of spreadsheets, e-mail, and Web-enabled applications.
Calendar Management expertise.
Advanced competencies in computer networking.
Sales and CRM training with documentation.
People-focused, with high energy and a great attitude.
Self-motivated, team-oriented, and able to work independently.
Highly adaptable and able to respond quickly to changing customer demands.
Strong desire to provide excellent customer service with a genuine passion for the company and industry.
Excellent time management skills: able to prioritize, balance urgent vs. important tasks, manage multiple deadlines, and maximize efficiency.
Committed to accuracy, quality, and meeting challenging work goals and deadlines.

Responsibilities

Marketing and sales efforts involve promoting company services and developing new business through strategic outreach and client engagement.
Customer development and retention focus on building strong relationships, meeting client needs, and encouraging long-term loyalty.
Act as a company ambassador by marketing and promoting consistent and excellent project implementation.
Estimating and budgeting by preparing accurate cost projections based on labor, materials, and the scope of work.
Written proposals developed to clearly communicate scope, pricing, and timelines in a professional and persuasive format.
Planning and scheduling include creating detailed timelines to guide team activities and meet project deadlines.
Cost control involves monitoring project expenses and implementing adjustments to stay within budget.
Ensuring quality and performance means upholding standards and verifying that work meets or exceeds expectations.
Timely invoicing and cash flow management require issuing invoices promptly and following up to ensure on-time payments.
Warranty administration includes managing post-project issues and ensuring prompt, effective resolution of warranty claims.
Ensure quality, performance, and adherence to project requirements, enforcing safety and quality standards
Review and understand contractual scope and project documents (drawings, submittals, equipment operations, and maintenance manuals).
Promote and uphold McKenney's safety absolutes, best practices, and company culture.
Participate in project planning and execution to maximize SQPCE performance.