Account Manager 2, Target

Ricoh • Raleigh, NC

7h

About The Position

The Account Manager is responsible for solving critical business challenges and
cultivating new and expanded customer relationships. This role focuses on
understanding the customer’s environment and aligning appropriate Ricoh
solutions to their mission‑critical goals and objectives by building strong
relationships with decision‑makers and key influencers.

Requirements

• Bachelor’s degree or equivalent experience required.
• 3+ years of demonstrated business development experience required.
• Foundational knowledge of P&L components.
• Ability to research and analyze customers to support appropriate business conversations across accounts.
• Proven ability to manage multiple accounts simultaneously with strong attention to detail.
• Demonstrated success using collaboration to build influence.
• Strong understanding of the solution design process.
• Brings thought leadership to customer engagement.
• Outstanding verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with relevant stakeholders.
• Maintains up‑to‑date knowledge of Ricoh offerings.
• Ability to assess customer environments and create strategies for extending and expanding Core services throughout the customer enterprise.
• Strong learning agility.
• Ability to understand and navigate the customer approval process to create sponsors and advocates.

Nice To Haves

• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.

Responsibilities

• Execute business development activities.
• Understand the customer’s environment and open new doors with decision‑makers and influencers to generate sales opportunities within new and existing accounts, increasing Ricoh’s market share.
• Solve critical business challenges for the customer—both those known and those uncovered through research and discovery.
• Understand how customers are buying, focusing on their needs rather than leading with a predetermined product or service.
• Demonstrate excellent communication skills.
• Differentiate Ricoh’s ability to accelerate the transformation of the customer’s digital environment through storytelling to uncover opportunities aligned with Ricoh’s portfolio.
• Articulate how buying decisions impact the customer’s financial position.
• Develop and confidently deliver compelling presentations, both in person and virtually.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K),
• Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level