Account Liaison

Adapthealth • Saint Paul, MN

400d

About The Position

The Account Liaison is an entry-level position at AdaptHealth responsible for selling home medical equipment products and services. This role focuses on increasing new business growth and client satisfaction in the assigned region while serving as the primary contact between referral sources and the Sales Team to ensure timely order processing and delivery.

Requirements

• High School Diploma or equivalent required; Associate Degree from an accredited college is preferred.
• One (1) year work-related experience in health care, administrative, insurance, customer services, or management regardless of industry.
• Exact job experience considered must be in DME, Diabetes, Incontinence Sales.
• Valid and unrestricted driver's license in the state of residence.

Nice To Haves

• Excellent verbal and written communication skills
• Excellent presentation skills
• Excellent customer service skills
• Product and service knowledge
• Motivation for sales
• Ability to work independently and with a team

Responsibilities

• Obtains all required information and medical documentation to ensure complete, accurate and timely processing of supply program orders.
• Contributes to the achievement of corporate objectives/goals by increasing overall referrals.
• Conducts daily sales calls to assigned referrals, establishing new and maintaining ongoing business with referral sources in the medical community.
• Increases referral volume from assigned accounts by promoting within business lines and cross-selling among business lines.
• Works with Sales Leadership to validate and develop territory call plans to qualify new and maintain existing accounts.
• Partners with intake, customer service, document collection, and other functional areas to help process orders and drive sales growth.
• Communicates and explains Medicare and private insurance procedures, pricing information, and product information to referral sources.
• Promotes products and services to all health care professionals encountered daily.
• Identifies programs or initiatives that could increase company revenues, decrease costs, and/or increase customer satisfaction.
• Identifies and communicates to leadership the needs of referral sources.
• Delivers equipment to patients in hospital and branch locations, instructing patients and families on use of equipment and customer service standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED