Account Implementation Manager 1 (Entry Level)

ManhattanLife Insurance & Annuity Company

11h

About The Position

We are seeking an Entry Level Account Implementation Manager 1. The Account Implementation Manager 1 (AIM 1) works as part of our Account Services team. The AIM 1 is responsible for implementing new Voluntary Benefits groups, re-enrollment activities for existing groups and ongoing servicing activities involving enrollment, billing and claims activity. Acts as liaison between Sales/Marketing team and operations teams for audits and updates involving multiple departments.

Requirements

• Bachelor’s degree preferred with experience in account implementation and/or account servicing.
• Strong interpersonal and communication skills needed to manage and work with many different personalities and styles.
• Ability to interact professionally and confidently with clients across a variety of communication methods such as WebEx, email, phone, or face-to-face meetings.
• Must be able to multi-task with implementations at various stages and set priorities accordingly.
• Independent decision-making, organizational, planning and problem-solving.

Nice To Haves

• Insurance experience and advanced Excel skills in pivot table and vLookup beneficial but not required.

Responsibilities

• Responsible for the end-to-end management of the implementation process and key deliverables for new employer groups.
• Collaborate, coordinate, and communicate with operational departments regarding implementation and build changes/updates for assigned book of business.
• Perform audits and lead operational teams in updates required to resolve discrepancies.
• Complete special projects and tasks as assigned.

Benefits

• ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans.
• We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level