Account Growth Director - Payer

Fractal Analytics

7d • $130,000 - $170,000

About The Position

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Note: This position is not eligible for Immigration Sponsorship at this time. Position Overview: We are seeking a dynamic and strategic Account Manager to lead and grow relationships within the payer ecosystem—including health insurers, TPAs, and government-sponsored programs. You will serve as the primary point of contact, driving client satisfaction, contract performance, and revenue growth.

Requirements

• 10+ years of experience in healthcare account management, preferably in payer-facing roles
• Strong understanding of payer operations, claims processing, provider networks, and value-based care models
• Excellent communication, negotiation, and relationship-building skills
• Familiarity with healthcare data standards (ICD-10, CPT, HL7/FHIR)
• Experience with CRM tools (e.g., Salesforce) and reporting platforms

Responsibilities

• Manage a portfolio of payer accounts, ensuring high levels of client satisfaction and retention
• Serve as a trusted advisor to payer clients, understanding their operational, regulatory, and strategic needs
• Lead contract negotiations, renewals, and performance reviews
• Collaborate with internal teams (analytics, product) to deliver customized solutions
• Monitor KPIs, SLAs, and compliance metrics across payer engagements
• Identify upsell and cross-sell opportunities to expand account value
• Stay current on payer trends, reimbursement models, and regulatory changes

Benefits

• As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company.
• In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms.
• The Company provides for 11 paid holidays and 12 weeks of Parental Leave.
• We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
• Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed