Account Expansion Executive

Seachange International

294d • Remote

About The Position

Join our dynamic team as an Account Expansion Executive at BambooHR, where you'll be at the forefront of the rapidly growing HR software industry! Dive into the exciting world of customer relationships, where your expertise will shine as you craft tailored solutions that delight and satisfy. At BambooHR, you'll be part of a company that's revolutionizing the way businesses manage their most valuable asset—people. You'll be the maestro orchestrating connections with key executives, crafting strategic business cases, and navigating the thrilling landscape of complex sales processes. If you're ready to make a significant impact in a vibrant and expanding market, and have fun doing it, this is the adventure for you!

Requirements

• 1-2 years of Sales Experience: Prior experience in sales, particularly in account management or business development.
• Consultative Selling: Experience in understanding customer needs and developing tailored solutions.
• Cross-Functional Collaboration: Experience working in cross-functional teams or projects.
• Negotiation and Conflict Resolution: Experience in managing strategic negotiations and overcoming customer objections.
• Technology Proficiency: Experience with CRM systems and sales enablement tools.

Nice To Haves

• Experience in the same or a related industry.
• Experience in a fast-paced, high-growth environment.
• Proven track record of exceeding sales targets.
• Advanced certifications in sales or account management.
• Experience with advanced data analytics tools.
• Strong understanding of digital marketing strategies.

Responsibilities

• Develop Business Cases & Engage Executives: Build tailored, data-driven business cases and engage with executive-level sponsors to understand customer challenges, needs, and objectives.
• Gain Commitment & Manage Customer Objections: Guide customers through decision-making stages, overcoming objections through proactive preparation and ensuring clear signals of commitment to pursue mutually beneficial solutions.
• Product Expertise & Market Awareness: Maintain in-depth product knowledge, stay updated on market trends and competitor offerings, and adapt strategies accordingly.
• Strategic Negotiation & Account Management: Prepare for and manage strategic negotiations, and oversee the customer relationship throughout the entire lifecycle, from onboarding to upsell/cross-sell opportunities.
• Cross Functional Collaboration & Deal Support: Work cross-functionally with marketing, technical teams, and internal resources to drive efficiency and support customers through the sales funnel.
• Prospecting, Nurturing & Targeting Accounts: Create demand through tailored outreach, nurture key prospects, and strategically target accounts based on buyer characteristics and needs.
• Qualify Opportunities & Manage Stakeholders: Build rapport, qualify opportunities, and navigate multiple stakeholders' roles, needs, and decision-making drivers to ensure a successful sales process.

Benefits

• 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation.
• Health Medical with HSA and FSA options, dental, and vision.
• 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University.
• Get paid to give your time to the community.
• Educational assistance for higher education expenses.
• Incredible office amenities including a full size gym, pickleball courts, and a great office cafe.
• In-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters.
• Flexible work models: in-office, work-from-home, or hybrid.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services