Account Expansion Executive

BambooHR

9h • Hybrid

About The Position

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. As an Account Expansion Executive at BambooHR, you’ll partner with existing customers to help them get more value from their BambooHR investment. You’ll identify growth opportunities, lead consultative sales conversations, and guide customers toward solutions that support their evolving business needs. In this role, you’ll work closely with Account Executives, Customer Success, and other cross-functional partners to drive expansion, retention, and long-term customer satisfaction. You’ll manage moderately complex deal cycles, build value-driven recommendations, and grow trusted relationships with key customer stakeholders. If you’re energized by helping customers succeed and enjoy balancing relationship-building with revenue impact, this role is for you. At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

Requirements

• 2+ years of sales experience, with time spent in account management, expansion, or consultative B2B sales roles.
• Experience managing sales conversations with multiple stakeholders.
• Strong discovery and consultative selling skills, with the ability to connect solutions to business value.
• Comfort navigating moderately complex deal cycles and negotiations.
• Experience using CRM tools and maintaining solid pipeline hygiene.
• Strong collaboration skills and experience working cross-functionally.
• Clear, confident communication and presentation skills.

Nice To Haves

• Experience in SaaS, HR tech, or a related industry.
• A track record of meeting or exceeding quota in an expansion or account-focused role.
• Comfort operating in a fast-paced, growing environment.
• Familiarity with structured sales methodologies (e.g., MEDDPICC, Challenger, SPIN).
• Curiosity, coachability, and a desire to continue leveling up your sales craft.

Responsibilities

• Drive Expansion Revenue: You’ll own expansion opportunities within a book of business of customers, identifying where BambooHR can support their next stage of growth. Through thoughtful, value-based selling, you’ll recommend solutions that help customers get more from their investment while driving meaningful revenue impact.
• Conduct Consultative Sales Conversations: You’ll lead conversations that go beyond product features to understand what really matters to customers. By diagnosing challenges and connecting solutions to real business outcomes, you’ll build and present recommendations that feel relevant, clear, and compelling.
• Stakeholder Engagement: You’ll build relationships with the people involved in buying decisions, from day-to-day managers to senior leaders. You’ll learn how to navigate multiple perspectives, keep conversations moving forward, and build trust throughout the deal cycle.
• Guide the Buying Process: You’ll help customers feel confident as they evaluate options and make decisions. By anticipating questions, addressing objections thoughtfully, and clearly outlining next steps, you’ll move opportunities toward close in a way that feels collaborative and professional.
• Account Ownership & Collaboration: You’ll take ownership of your expansion opportunities from first conversation through close, while working closely with Customer Success to support adoption, renewals, and overall account health. You’ll also contribute to account planning and help shape long-term growth strategies for your customers.
• Pipeline & Process Management: You’ll keep your pipeline organized and up to date in CRM so nothing slips through the cracks. Using data and insights, you’ll prioritize the right opportunities, forecast accurately, and stay focused on what will have the biggest impact.
• Market & Product Awareness: You’ll stay curious about BambooHR’s products, add-ons, and the HR tech space more broadly. By understanding customer use cases and competitive options, you’ll be able to confidently guide customers toward the best solution for their needs.

Benefits

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed