About the position
Join our dynamic team as an Account Expansion Executive at BambooHR, where you'll be at the forefront of the rapidly growing HR software industry! Dive into the exciting world of customer relationships, where your expertise will shine as you craft tailored solutions that delight and satisfy. At BambooHR, you'll be part of a company that's revolutionizing the way businesses manage their most valuable asset—people. You'll be the maestro orchestrating connections with key executives, crafting strategic business cases, and navigating the thrilling landscape of complex sales processes. If you're ready to make a significant impact in a vibrant and expanding market, and have fun doing it, this is the adventure for you!
Responsibilities
- Master our products and services, stay updated on changes, and monitor competitor offerings to adapt to market conditions.
- Connect with key executives to understand their needs, develop tailored business cases, and guide them through decision-making for mutual benefits.
- Prepare for strategic negotiations and proactively address customer objections to secure business.
- Oversee the entire customer lifecycle, from onboarding to ongoing engagement and growth opportunities.
- Create demand through targeted outreach, nurture prospects, and leverage networks for high-quality referrals.
- Quickly build rapport, gather critical information, and manage dynamics among multiple stakeholders.
- Develop comprehensive account plans, collaborate with cross-functional teams, and streamline customer interactions for efficiency.
Requirements
- 1-2 years of Sales Experience: Prior experience in sales, particularly in account management or business development.
- Consultative Selling: Experience in understanding customer needs and developing tailored solutions.
- Cross-Functional Collaboration: Experience working in cross-functional teams or projects.
- Negotiation and Conflict Resolution: Experience in managing strategic negotiations and overcoming customer objections.
- Technology Proficiency: Experience with CRM systems and sales enablement tools.
Nice-to-haves
- Experience in the same or a related industry.
- Experience in a fast-paced, high-growth environment.
- Proven track record of exceeding sales targets.
- Advanced certifications in sales or account management.
- Experience with advanced data analytics tools.
- Strong understanding of digital marketing strategies.
Benefits
- 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation.
- Medical with HSA and FSA options, dental, and vision.
- 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
- We pay for a one year subscription to Financial Peace University.
- Get paid to give your time to the community.
- Educational benefits to help cover expenses for higher education.
- Incredible office amenities including a full size gym, pickleball courts, and a great office cafe.
- In-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters.
- Flexible work models: in-office, work-from-home, or hybrid.
