Account Executive - Tampa, FL

CURA•Tampa, FL

38d

About The Position

CURA is on the lookout for service-driven individuals with positive energy and a willingness to delivering superior customer service. You will act as a liaison between our customers and their clients, collaborating with multiple parties to manage the process from beginning to end. So, if you enjoy talking to interesting people and helping them solve their problems, you’ve found your home!

Requirements

Previous admissions, career services, relationship /connections experience.
Previous phone-sales experience required
Associate or bachelor’s degree preferred.
Ability to think on your feet, change directions, respond to changing customer needs; it is a high energy environment
Proactive self-starter who has positive energy
Excellent written and verbal communication skills.
Service-minded and accountable with a customer-centric approach.
Attention to detail & ability to multi-task.

Nice To Haves

Bilingual English/Mandarin, English/Japanese, English/Korean

Responsibilities

Secure new accounts and ensure customer retention.
Identify reputable strategic partners using company tools.
Negotiate rates with customers.
Follow up with customers and business partners
Communicate with customers daily to track the status of projects and provide timely updates to customers.
Identify potential issues and implement solutions.
Enter data in the internal CRM system in real-time
Attract new prospects and develop a sales pipeline using the company CRM application.
Work cross-functionally to assist with customers.
Conduct daily outreach via phone, email, and text to identify potential customers.