Account Executive

Independence Pet Group

1d • Remote

About The Position

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. They aim to simplify the pet parenting journey and improve pet well-being. Clarus, a subsidiary of Independence Pet Holdings (IPH), is a pioneering pet health technology company focused on transforming the future of pet healthcare by providing trusted and transparent information. The Account Executive role at Clarus is crucial for acquiring, onboarding, and engaging independent and corporate veterinary practices. This individual will collaborate with industry partner sales teams to drive lead conversions, manage sales funnels, and support practice onboarding. As the company scales, the Account Executive will also contribute to enablement resources, CRM optimization, and customer onboarding processes to ensure seamless practice adoption. This position requires a motivated, goal-driven individual comfortable balancing sales relationship management in a fast-scaling environment.

Requirements

• Associate's degree or relevant work experience.
• Minimum of 5 years of sales, account management experience, hospital management and/or relevant work experience
• Veterinary hospital management experience, veterinary sales or customer success, and/or strong veterinary insurance industry knowledge
• Sales-driven mindset with experience supporting lead generation and conversion.
• Proven ability to manage onboarding and implementation at scale.
• Strong organizational skills to track and coordinate high-volume customer interactions.
• CRM and performance tracking experience.
• Experience supporting, developing or refining sales/CS enablement resources and automation strategies.
• Ability to manage customer service needs and proactively improve processes based on customer feedback
• Up to 25% travel.
• Must have valid driver’s license from state of residency.
• Must have and maintain vehicle, Insurance on transportation used for travel.

Responsibilities

• Support partner sales teams to drive practice acquisition, lead conversion, and onboarding.
• Conduct product demos and drive deals by articulating value propositions and overcoming objections.
• Oversee implementation and onboarding for new independent practices, ensuring smooth integration with minimal friction.
• Support data integrations by coordinating with customers and the correct internal teams.
• Support customer service, ensuring timely resolution, escalation, and follow-up.
• Develop and iterate on customer engagement playbooks, automation strategies, and enablement resources.
• Utilize CRM to track leads, sales pipeline progress, and customer engagement metrics.
• Provide feedback on onboarding and engagement processes, helping to refine and automate future workflows

Benefits

• healthcare
• parental leave
• opportunities for career advancements
• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree